Your feedback helps shape the Zoo experience.

Members told us they wanted greater flexibility in who they could bring with them and simpler membership options that better meet the needs of different households.

The new program introduces streamlined membership levels and brings back flexible, unnamed guest benefits at select tiers.

The new membership structure takes effect on November 2, 2026.

Memberships purchased on or after that date will receive benefits under the new structure.

Memberships purchased before November 2, 2026, will continue to receive their current benefits through their existing expiration date.

At renewal, members may select from the new membership options.

Eligible members may also upgrade before renewal by paying the applicable price difference.

Yes. Current members may upgrade onsite at the Membership Booth by paying the applicable price difference.

Upgrading does not change or extend the original membership expiration date.

Individual Plus includes:

• One named adult member
• One flexible guest per visit

Family Plus includes:

• Two named adult members
• Dependent children ages 2–17 listed on the membership
• One flexible guest per visit

A named adult member may bring one guest during each visit.

The guest:

• Does not need to be listed on the membership
• May be a different person each visit
• Must enter with a named adult member

No. A different guest may accompany the named member on each visit.

Yes. The flexible guest must enter the Zoo with a named adult member.

Family and Family Plus memberships include dependent children ages 2–17 who are listed on the membership account.

Existing Family Deluxe and Family Premium memberships will continue to receive their current benefits until their expiration date.

At renewal, members may choose from the new membership options.

Eligible members may also upgrade before renewal by paying the applicable price difference.

Yes. Previously issued guest passes may be used until the membership expiration date.

No new guest passes will be issued under the new membership structure.

No. Membership purchases and membership upgrades are non-refundable and non-transferable.

Plus Membership Upgrade

• Individual Plus and Family Plus memberships automatically include one flexible guest per visit
• The guest may be a different person on each visit
• The guest must enter with a named adult member

Flexible Guest Add-On

• Adds one additional unnamed adult to the membership
• Can be added to any membership level
• The guest may be a different person on each visit
• The guest must enter with a named adult member

No. Flexible guests must enter the Zoo with a named adult member.

The flexible guest add-on is simply a guest with no age restriction and can be used for either an adult or a child.