Membership FAQs

Members at the Individual and Individual Plus levels receive one card per membership. Family level receives two membership cards and Family Deluxe, Contributing Circle, Wildlife Circle, and Conservation Circle levels receive three membership cards. Additional cards can be ordered at a fee of $10 each. Please purchase additional membership cards at the Membership Window at the Zoo entrance or by calling (323) 644-4747.

To prevent misuse of membership cards, we require that one adult cardholder present photo ID upon entering the Zoo. As a nonprofit organization, we rely on membership dues for much of our support. We also want to protect our members should their cards be lost or stolen.

Yes! Present your valid photo ID at the Zoo’s Membership Booth, where staff will verify your status.

A replacement card costs $10. You may order a new one at the membership booth, by phone with a credit card at (323) 644-4747 or mail your request with a personal check to GLAZA, Membership Services, 5333 Zoo Dr., Los Angeles, CA 90027. You will receive your replacement card within three to four weeks. You may visit the Zoo in the meantime by presenting your valid photo ID at the Membership Booth when you arrive at the Zoo.

Membership cards are non-transferable, so you would need to buy a membership that allows you to add an extra cardholder (Family Deluxe or higher) or give the grandparents your one-time use guest passes. Your children are always covered under your Family membership, so your membership card will cover free admission for them.

Guest passes are transferable. You do not have to accompany your guests to the Zoo and each guest pass is valid for one adult or one child admission. The passes expire when your membership expires.

No. We are unable to replace guest passes, as they are valued at $22 each. Guest passes are printed automatically on the carrier of your Membership card. Please keep your guest passes in a safe place.

Just stop by the Membership Booth to verify your purchase. Our Membership Booth is open 10 a.m. to 5 p.m. daily.

Family level members who wish to add a nanny or babysitter to their membership have three options:

• Upgrade your membership to the Family Deluxe level (which allows for three adult cardholders) and add your nanny or babysitter’s name to your record.
• Substitute the nanny or babysitter’s name for one of the adult cardholders on the Family level membership ($20 fee; and you must return the original membership card). Only one name change per year. Restrictions apply.
• Give your guest passes to your nanny or babysitter to use for one-time entrance.

As a member, you may receive free or discounted admission to more than 170 zoos and aquariums throughout the country. Click here to see a list of participating institutions. Neither the San Diego Zoo/Safari Park nor the Aquarium of the Pacific in Long Beach participates in our reciprocal admission program. Please be aware that the list is subject to change, and many zoos have changed their reciprocal admission policy due to the COVID-19 pandemic. Prior to visiting one of the destinations on our reciprocal list, please call to confirm whether they are honoring reciprocal admission or discounts. Remember to carry your Los Angeles Zoo membership card with you when you visit.

Unfortunately, due to our current health and safety measures, we are not currently offering docent-led Zoo tours.

The L.A. Zoo is open every day except Thanksgiving Day and Christmas Day (December 25), from 10 a.m. to 5 p.m. Attendance increases on the weekends and during special events. The animals tend to be most active in the mornings and when the weather is cooler.

Your contribution, less the fair market value of goods and services received, equals the tax-deductible amount. However, you should consult with a tax adviser or review tax regulations to determine if your contribution is tax-deductible. Please click here to see membership categories and benefits.