Privacy Policy

The Los Angeles Zoo and Botanical Gardens (L.A. Zoo) and the Greater Los Angeles Zoo Association (GLAZA) respect the privacy of our visitors, members, and donors. The purpose of this statement is to define our policy with regard to the collection and use of personally identifiable information via our website, www.lazoo.org.

Information Collected:

Two kinds of user information are collected through this website: anonymous information and personally identifiable information.

Anonymous information is information that does not identify specific individuals and is automatically transmitted by your browser. This information can consist of: the URL (Uniform Resource Locator or address) of the Web page you previously visited; the domain names and/or IP addresses of the computer you are using; and your browser software and operating system.  This information is used to monitor site usage and traffic patterns of our customers in order to improve our website. This information is always devoid of any personally identifying information.

Personally identifiable information is information that could include: name, address, e-mail address, telephone number, and credit/debit card information. By sending us an e-mail or filling out an online form, you are sending us personal information. We store this information in order to respond to or process your request.

If you are purchasing a membership, making a donation, signing up for a fee-based event or educational program, purchasing merchandise, or making a similar financial transaction through www.lazoo.org, we need to know your name, e-mail address, billing and shipping address, credit card number and expiration date in order to process and fulfill your order. We may also request additional information about your interests or experiences so that we may better serve you. All personal information we receive is kept secure.

In an effort to increase GLAZA’s membership, from time to time, GLAZA exchanges or sells membership information – limited to names and addresses – with other selected institutions for a one-time use basis (for that institution). If you would like to opt out of these exchanges, please send us an email (to membership@lazoo.org) with your name and membership information and we will remove you from these lists.

E-mail Addresses

E-mail addresses obtained through the Web site will not be sold or given to third parties for marketing purposes.

Cookies

Some forms on www.lazoo.org may utilize "cookies." A cookie is a small data file that certain Web sites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you have visited. But the only personal information a cookie can contain is information you supply yourself. Cookies can track user traffic patterns, recognize your computer's browser when you return, and could provide personalized content without requiring sign-in. You can refuse cookies by turning them off in your browser.

Links

Our Web site may contain links to Web sites maintained by other organizations. Once you access an individual document on another Web site, you are subject to the privacy policy of the Web site containing that document.

Copyright

All contents of this Web site are copyright © Greater Los Angeles Zoo Association, 5333 Zoo Drive, Los Angeles, CA 90027, USA. All rights reserved. Reproduction, distribution, or exhibition of text, photographs, graphics, video, and/or audio files on this website is strictly prohibited without prior approval.

On Zoo Grounds and Commercial Photography

The Los Angeles Zoo reserves the right to photograph, videotape, or film our visitors, on Zoo grounds, for self-promotional purposes.  The commercial use of photographs, video, and film taken during your visit is strictly prohibited without the written consent of the Los Angeles Zoo. 

How to Contact Us

If you have any questions or concerns about this policy, please send us an e-mail at webmaster@lazoo.org.

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