Frequently Asked Questions

Rosy BoaQ: Can I rent a wheelchair or a stroller at the Zoo? Can I bring my own stroller to the Zoo? Is the Los Angeles Zoo handicapped accessible?
A:
The Zoo rents standard and electric (scooter) wheelchairs, and they are available inside the Zoo at the International Marketplace. Standard wheelchair rentals are $6 per day; electric wheelchairs are rented for $25 per day.

There are a limited number of electric wheelchairs (weight limit: 350 pounds) available, and they are available on a first-come, first-served basis. Because of this, we recommend that you arrive as close as possible to the Zoo’s opening time (10:00 a.m.) to secure an electric wheelchair rental. Wheelchair rentals can be requested at the front Admissions area and a staff member will bring the wheelchair down to you. You must be at least 18 years of age to rent an electric wheelchair.

Strollers are also available for rent for $7 per day for a single and $11 per day for a double. Double strollers accommodate two children and a backpack or diaper bag.  The strollers are not recommended for children weighing more than 60 pounds.  Parents are welcome to bring their own strollers or wagons.

The Zoo is handicapped accessible in all areas except the aviary.  If you are in need of special assistance, please email us at lazoo.reservations@lacity.org or call (323) 644-4211 before your visit.

Q: Is smoking allowed at the Zoo?
A:
Smoking is not permitted on Zoo grounds. The designated smoking area for visitors is in the main Zoo parking lot.

Q: Is outside food allowed in the Zoo?
A:
The Zoo welcomes guests who wish to bring their own picnics into the Zoo with them, and there are picnic areas scattered throughout the premises available on a first-come, first-served basis. The Zoo requests that you do not bring aluminum cans, glassware or any other breakable materials and to refrain from using any small plastics items such as straws and cup lids that might accidentally find their way into an animal's exhibit.  Coolers and picnic baskets are welcome at the Zoo, but the Zoo does not have storage lockers available for rent.

There are also several options for visitors who wish to purchase food and beverages at the Zoo. Please click here for dining options.

Q: What items are not allowed on Zoo grounds?
A:
For the safety of our animals the following items are not allowed on Zoo grounds: glass bottles, aluminum cans, pets, laser pointers, bicycles, scooters, skateboards, rollerskates, inline skates, glass or otherwise breakable plates, bowls or cups. Additionally, no plastic lids or straws are allowed within the Zoo. We request that visitors do not bring outside alcohol with them to the Zoo. However, beer is served at the Zoo Grill in the Winnick Family Children’s Zoo, La Casita, Mahale Café, South America, and various cart locations throughout the Zoo.

Q: Are pets allowed in the Zoo?
A:
The Los Angeles Zoo does not allow pets of any kind, regardless of size or breed, into the Zoo. Outside animals are not allowed in the Zoo at any time for the protection of the animal residents, and for the protection of your pet.

The Zoo does allow fully trained service animals to enter the Zoo. Service animals that are in training are not allowed into the Zoo under any circumstances. All persons traveling with service animals must complete and present an will be requested to complete an admittance release waiver (PDF file requires Adobe Acrobat Reader). Upon entering the Zoo, persons traveling with service animals must obtain a map from Zoo Security that outlines areas that are strictly off-limits to service animals. For more information, or to make arrangements to visit the Zoo with a fully trained service animal, please call 323/644-4258.

Rosy BoaQ: Can I donate my pet to the Zoo?
A:
While the Zoo encourages pet owners to learn as much as they can before adopting a pet, we understand that sometimes situations cannot be avoided where people are unable to care for their pet. Unfortunately, the Zoo cannot accommodate the large number of requests that are made each year.

For reptile owners, we recommend contacting the Southwestern Herpetologists Society (www.swhs.org) to see if they can be of any assistance in finding your reptile an adoptive home.

For iguana owners, we recommend contacting the Foundation for Iguana Rescue, Safety, and Training (www.iguanafirst.com) or Iguana RAIN (Rescue Adoption and Information Network) www.beachy-iguana.com/iguanarain.html for assistance in locating a new home for your iguana.

Owners of other pets should contact the Society for the Prevention of Cruelty to Animals - Los Angeles (www.spcala.com or (888) SPCA-LA1), the Burbank Animal Shelter (www.basv.org or (818) 238-3340), or the Glendale Humane Society (www.glendalehumane.org or (818) 242-1128).

Q: I’m doing a report on a zoo animal; could you give me information on that animal?
A:
Learning about animals is fun and exciting, and a great way to get to know all the animals at the Zoo! First, check out our Animals & Plants section to see if your topic is listed there. This section includes animal fact sheets that provide interesting information about each species. In addition, we recommend you investigate other resources on the web (including www.google.com, www.iucnredlist.org, and www.aza.org).

While we would love to be able to provide everyone that asks with general information about the animals at the Zoo, due to the volume of requests we receive, we cannot answer these queries.

Q: Can I have a birthday party at the Zoo?
A:
Absolutely! The L.A. Zoo is a perfect place to celebrate birthdays for animal lovers of all ages. Click here for more information.

Q: What construction projects are currently being completed at the Zoo?
A:
The last project in our Master Plan, Rainforest of the Americas, is currently under construction. Please click here for construction updates.

Q: Does the Zoo offer guided tours?
A:
Yes, the Zoo offers several different types of guided tours. If you are a member and would like a docent guided tour, please call our membership office at (323) 644-4244 or RSVP online to our monthly tours, which take place on the first and third Saturday, and the second and third Sunday of every month. Member tours become full several weeks in advance. To register, please visit the calendar and click on the date and time that you wish to attend.

Guided tours are also available for schools year-round by calling (323) 644-4211, Monday through Friday between 8:30 a.m. and 4:00 p.m. Advance reservations for all guided tours are required.

Flying HawkQ: What time does the World of Birds Show start?
A: The World of Birds Show is currently closed for renovation.

Please click here for additional information about shows and activities at the Zoo!

Q: Can I touch / hold / feed / take home any of the animals at the Zoo?
A: As exciting as it is to be in the presence of the beautiful animals at the Los Angeles Zoo, we do not allow visitors to interact with the majority of animal residents, for the safety of both the people and the animals. 

The Los Angeles Zoo does feature a special animal interaction area within the Winnick Family Foundation Children’s Zoo, with goats and other barnyard animals. You can also get up close with some of our smaller animals in our “Animals & You" presentations.  Learn more about Animals & You by clicking here!

Q: What animals are at the Zoo?
A: Please check the animal residents page for lists of our animal residents.

Q: How do I get to the Zoo?
A:
The Zoo is located at 5333 Zoo Drive, at the junction of the 5 and 134 freeways.
For maps and driving directions, visit our Directions page, or www.mapquest.com or www.maps.yahoo.com.

Q: How do I get to the Zoo on the bus?
A:
The Los Angeles Zoo is serviced by MTA line 96, which runs from Sherman Oaks to downtown’s Union Station.  The bus makes frequent stops in both directions at the southwest corner of the Zoo’s main parking lot. A timetable can be found at  www.mta.net.

Q: Is there a fee for parking at the L.A. Zoo?
A:
Parking is free. On select days throughout the year, the L.A. Zoo offers a Preferred Parking Program for a $5 fee, payable on-site (cash only). The Preferred Parking Program operates on busy, peak attendance days including most holiday weekends and special events. On these days, limited free parking is available in designated areas.

Q: What is the cost of admission to the Zoo?
A: Prices are as follows:
Adults (ages 13 - up) - $18
Seniors (age 62 and up) - $15
Children (ages 2 to 12) - $13
Children (under 2) – Free
Group Rates: Discounts are available for parties of 15 or more people.  With a group discount, adults are $15 per person, and children (ages 2-12) are $12 each.
Please review our Visiting the Zoo page for more information.

Q: How do I become a Zoo member?
A:
The Los Angeles Zoo offers several different memberships ranging from $55 to $1,000+. Membership benefits also include discounts at gift shops and restaurants within the Zoo and special Zoo event invitations throughout the year. 

For more information, please visit our Membership section.

Q: Can I “adopt” or “sponsor” an animal at the Zoo?
A:
The Los Angeles Zoo offers a special program for animal lovers, ADOPT (Animals Depend On People, Too). Funds from the ADOPT program help the Zoo participate in more than 40 international conservation programs that help endangered species. Animal adoptions make great gifts for family and friends! Recipients receive a personalized adoption certificate and unique animal fact sheet with a photo of their animal ambassador. One-of-a-kind benefits are available at various levels, including a customized, docent-led Zoo cart tour.

Please see the ADOPT an Animal page for more information!

Maned WolfQ: It’s raining or extremely hot outside; where are the animals?
A:
Humans and animals alike have to shelter themselves from extreme weather condition to stay healthy and happy. The Zoo’s residents use the natural instincts that serve them well in the wild to determine when it’s too hot or cold to be outside.  On these occasions, they often take cover under trees and bushes, or return to their sleeping quarters. If take a closer look, you may be able to spot some animals that have camouflaged themselves so well that you wouldn’t see them at first glance. 

Though the Zoo is not able to offer refunds or “rain-checks” for bad weather, there are some animals that love to be out during the rain, and the Los Angeles Zoo was voted the “Best Thing to do on a Rainy Day” by Los Angeles Magazine.

Q: My question is not on the Frequently Asked Questions page, how do I get an answer?
A:
Although we try to address as many questions as possible on our website, there may be a few we have missed. For any questions that are not on the website, please visit the Contact Us page and we will try to answer it directly or put the answer on the FAQ page as soon as possible.

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